Refund policy

Return Policy — Forma Rest

At Forma Rest, we stand behind the quality and performance of our products. If you are not fully satisfied with your purchase, we offer a straightforward return process.

7 Day Trial Period

Customers have 7 days from the date of delivery to request a return.

This trial period allows you to evaluate the product during normal use and determine if it is the right fit for you.


Return Eligibility

To be eligible for a return:

  • The return request must be made within 7 days of delivery

  • The product must be returned in good condition

  • The item must not be damaged due to misuse or improper handling


Restocking Fee

All approved returns are subject to a $30 restocking fee, which will be deducted from your refund.


Shipping Costs

  • Customers are responsible for return shipping costs

  • Original shipping charges (if applicable) are non-refundable


How to Start a Return

To initiate a return, please contact us at:
[Insert your support email here]

Include your:

  • Order number

  • Name used on the order

  • Reason for return

Once your return is approved, we will provide instructions for sending the product back.


Refunds

After we receive and inspect your return:

  • Approved refunds will be issued to the original payment method

  • Please allow 5–10 business days for processing


Non-Returnable Items

We reserve the right to refuse returns that do not meet the conditions outlined above.


Our Commitment

Forma Rest products are designed to be custom-fitted for your comfort and performance. We encourage customers to carefully follow all fitting instructions to get the best possible experience during the trial period.