Refund policy
Return Policy — Forma Rest
At Forma Rest, we stand behind the quality and performance of our products. If you are not fully satisfied with your purchase, we offer a straightforward return process.
7 Day Trial Period
Customers have 7 days from the date of delivery to request a return.
This trial period allows you to evaluate the product during normal use and determine if it is the right fit for you.
Return Eligibility
To be eligible for a return:
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The return request must be made within 7 days of delivery
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The product must be returned in good condition
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The item must not be damaged due to misuse or improper handling
Restocking Fee
All approved returns are subject to a $30 restocking fee, which will be deducted from your refund.
Shipping Costs
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Customers are responsible for return shipping costs
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Original shipping charges (if applicable) are non-refundable
How to Start a Return
To initiate a return, please contact us at:
[Insert your support email here]
Include your:
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Order number
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Name used on the order
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Reason for return
Once your return is approved, we will provide instructions for sending the product back.
Refunds
After we receive and inspect your return:
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Approved refunds will be issued to the original payment method
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Please allow 5–10 business days for processing
Non-Returnable Items
We reserve the right to refuse returns that do not meet the conditions outlined above.
Our Commitment
Forma Rest products are designed to be custom-fitted for your comfort and performance. We encourage customers to carefully follow all fitting instructions to get the best possible experience during the trial period.